European Public Sector Award 2011- Project Catalogue

Marga Pröhl & Alexander Heichlinger
ISBN 13 EIPA Code #: Year: 2011 Pages: 300 Digital: 0 €

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The catalogue is structured into three parts. In the first chapter, data and statistics on the applications are provided, i.e. an overview of the projects by countries, administrative level, and size of administration or sectorial area of the submitting institution. Subsequently, the EPSA multi-step selection and assessment methodology and process is decribed in detail. The third chapter illustrates all the good practices following a brief introduction to each of the three EPSA 2011 thematic areas - Smart Public Service Delivery in a Cold Economic Climate (Theme I), Opening Up the Public Sector Through Collaborative Governance (Theme II) and Going Green: Concrete Solutions from the Public Sector (Theme III) - and ordered by country and EPSA registration number. Each case description also provides the reader with contact details of the submitter and how to find more information about the project in order to facilitate the exchange of good practice and lessons learnt.